Client Surveys and Colonial’s Dedication to Improvement The first tenet of Colonial Parking’s mission is “constantly seek to improve, innovate and create value.” One of the ways we do that is with the help of our clients and a simple set of questions that get to the bottom of “How are we doing?” Sent out […]
Tag: Client Services
Turning Daunting into Easy: How Colonial Parking Makes Automation Simple
Updating or transforming a manual garage into an automated one can be a daunting task, but with Colonial Parking the headaches surrounding automation go away. Getting Started When Colonial takes on an automation project, we start by walking the garage and making sure automation is a viable option based on measurements and specifications. We […]
When Parking Turns Into an Art: What To Do When You Run Out of Space?
Full garages are both a blessing and a curse. On the one hand, lots of people are parking in a given facility, while on the other, this means potentially turning away customers and having to carefully balance your transient and monthly customers to ensure you maintain your commitments to service. So how do you […]
Colonial 360 is Here
Colonial 360: Parking Analytics in Your Pocket You asked and we’re delivering. Colonial Parking is very proud and excited to announce the launch of Colonial 360, our new, online client portal. Colonial 360 was created to give our clients instant access to parking analytics at all their locations. This includes monthly statements, revenue […]
Leveraging Size and Technology
Disrupting and Enhancing the Service Delivery Model Let’s face it, automation is the future of the parking industry and with continual improvement to technology, it is often no longer necessary to have the same staffing levels in parking facilities as has been previously needed. However, clients and customers both appreciate the comfort of […]
Opening at The Wharf
We are excited to announce the opening of our newest location at The Wharf! A mega project on the South East waterfront, The Wharf is set to include a variety of fine dining options, luxury apartments, condos and hotels, a yacht club, a new concert venue, and, of course, an underground parking facility. While […]
Problem Solvers: Unique Development Challenges Need Unique Solutions
With a quick glance at our skyline, it is easy to tell that there is no shortage of new development throughout the DC Metropolitan area. Luckily for us, Colonial Parking is often called upon well in advance to help plan and manage the systems and layouts of the increasingly complex parking garage structures and […]
Change Management: A Good Team Makes the Difference
Acquiring or changing parking providers may seem like a daunting task, an abundance of paperwork and meetings and maybe even confused or disgruntled tenants. Colonial Parking® ensures that with us, that is not the case. With over 60 years of experience and 240 plus locations in the DC Metro area, we know how to make […]
New Location: Sibley Memorial Hospital
We recently began managing parking for the Sibley Memorial Hospital. We’re excited to add another hospital to the Colonial Parking® portfolio and our valet attendants are ready to assist our newest customers. […]
We’ve had a Busy Summer!
Fall is officially here and we are excited to share with you what Colonial® has been up to this past summer. While many were darting to the beach this summer, Colonial has been busy opening six new facilities with over 2,600 spaces, four of which are existing sites, while two are new construction. These […]