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Updating or transforming a manual garage into an automated one can be a daunting task, but with Colonial Parking the headaches surrounding automation go away. Getting Started When Colonial takes on an automation project, we start by walking the garage and making sure automation is a viable option based on measurements and specifications. We […]
Full garages are both a blessing and a curse. On the one hand, lots of people are parking in a given facility, while on the other, this means potentially turning away customers and having to carefully balance your transient and monthly customers to ensure you maintain your commitments to service. So how do you […]
Colonial 360: Parking Analytics in Your Pocket You asked and we’re delivering. Colonial Parking is very proud and excited to announce the launch of Colonial 360, our new, online client portal. Colonial 360 was created to give our clients instant access to parking analytics at all their locations. This includes monthly statements, revenue […]
Disrupting and Enhancing the Service Delivery Model Let’s face it, automation is the future of the parking industry and with continual improvement to technology, it is often no longer necessary to have the same staffing levels in parking facilities as has been previously needed. However, clients and customers both appreciate the comfort of […]
Colonial Parking believes that having a strong, more robust knowledge of our locations helps to better serve our customers, so we conceptualized a plan to provide interactive training to our office staff, while also being efficient in use of our time and resources. Our Customer Care and Remote Management Center Managers organized a plan […]
Colonial Parking recently hosted it’s latest Training Forum on August 24th. The training focused on organization and efficiency, highlighting tips and strategies our employees can use to be more productive by utilizing digital tools, like Microsoft Outlook’s calendar, reminders and tasks. The trainers emphasized finding the best method that works for each individual employee […]
We are excited to announce the opening of our newest location at The Wharf! A mega project on the South East waterfront, The Wharf is set to include a variety of fine dining options, luxury apartments, condos and hotels, a yacht club, a new concert venue, and, of course, an underground parking facility. While […]
With a quick glance at our skyline, it is easy to tell that there is no shortage of new development throughout the DC Metropolitan area. Luckily for us, Colonial Parking is often called upon well in advance to help plan and manage the systems and layouts of the increasingly complex parking garage structures and […]
Colonial® is focused on and dedicated to the empowerment and training of our employees, and in the past couple of weeks we’ve had a couple of great sessions with the aim to do both of those things. COLONIAL TOWN HALL: A Place for Discussion This past week, Colonial Parking® hosted our third Town Hall meeting […]
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1050 Thomas Jefferson Street NW, Suite 100
Washington, DC 20007
Serving the Community Since 1953.
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