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Introducing Preferred Parker Plus℠

Colonial Parking is very excited to announce our latest idea in parking innovation – a new loyalty program, Preferred Parker Plus, that provides an automatic 10% off evening and weekend parking reservations to all of our monthly account holders. While loyalty programs exist in many industries, Colonial Parking is the first major operator in the […]

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Women at Colonial: Spotlight on Brittany Bell

Bio: I am a Washington native and attended Bowie State University where I received a degree in Business Management and a minor in Graphic Design. I began my career in the restaurant/hospitality industry where I started as a hostess, then became a server and dabbled in bartending which led me to management. I joined Colonial […]

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Streamlining Hiring: A Win-Win Idea

On September 20th and 27th, Colonial Parking’s Human Resources Department hosted career fairs at our headquarters in Georgetown. Candidates were able to meet with numerous managers to share their experience and qualifications. Colonial’s recruitment coordinator, Steven Hargrove, said of the event: “It was a really great event to put on. It was extremely valuable to […]

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How Are We Doing?

Client Surveys and Colonial’s Dedication to Improvement The first tenet of Colonial Parking’s mission is “constantly seek to improve, innovate and create value.” One of the ways we do that is with the help of our clients and a simple set of questions that get to the bottom of “How are we doing?” Sent out […]

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Turning Daunting into Easy: How Colonial Parking Makes Automation Simple

  Updating or transforming a manual garage into an automated one can be a daunting task, but with Colonial Parking the headaches surrounding automation go away.  Getting Started When Colonial takes on an automation project, we start by walking the garage and making sure automation is a viable option based on measurements and specifications. We […]

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Women at Colonial: Spotlight on Shirley Jordan

    Bio: Shirley started at Colonial Parking in 2011 as a Customer Care Associate, but quickly moved through the ranks to become Manager for both Customer Care and the Remote Management Center. In 2016, she moved from Customer Care to Operations, becoming a Project Manager overseeing six locations in Tysons Corner.     Tell […]

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When Parking Turns Into an Art: What To Do When You Run Out of Space?

  Full garages are both a blessing and a curse. On the one hand, lots of people are parking in a given facility, while on the other, this means potentially turning away customers and having to carefully balance your transient and monthly customers to ensure you maintain your commitments to service. So how do you […]

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Colonial 360 is Here

  Colonial 360: Parking Analytics in Your Pocket   You asked and we’re delivering. Colonial Parking is very proud and excited to announce the launch of Colonial 360, our new, online client portal. Colonial 360 was created to give our clients instant access to parking analytics at all their locations. This includes monthly statements, revenue […]

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Leveraging Size and Technology

  Disrupting and Enhancing the Service Delivery Model   Let’s face it, automation is the future of the parking industry and with continual improvement to technology, it is often no longer necessary to have the same staffing levels in parking facilities as has been previously needed. However, clients and customers both appreciate the comfort of […]

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Well Deserved: December

Congratulations Robert and Tewodrose!     Robert Ivory is Colonial’s Newest Portfolio Manager.  Robert joined Colonial Parking in 2013. He began his career as a Shift Manager at location 702, 1301 S Joyce St,  then became a Project Manager in twelve of our locations. Now he is our newest Portfolio Manager, for five locations: lots 86, 98, 612, 681, 768 […]

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