Congratulations Paulos and Fikru! Paulos Tadesse is Colonial’s Newest General Manager! Paulos has been with Colonial for the past 8 years. He began his career as a parking attendant and climbed his way to General Manager. His extensive experience from Project Manager to Senior Operations Manager made him known as a”fixer” at Colonial […]
Tag: Virginia Parking
Tour De Garage: Connecting Office to Field
Colonial Parking believes that having a strong, more robust knowledge of our locations helps to better serve our customers, so we conceptualized a plan to provide interactive training to our office staff, while also being efficient in use of our time and resources. Our Customer Care and Remote Management Center Managers organized a plan […]
Utilizing Digital Tools to Foster Productivity
Colonial Parking recently hosted it’s latest Training Forum on August 24th. The training focused on organization and efficiency, highlighting tips and strategies our employees can use to be more productive by utilizing digital tools, like Microsoft Outlook’s calendar, reminders and tasks. The trainers emphasized finding the best method that works for each individual employee […]
Impactful Gatherings
Colonial® is focused on and dedicated to the empowerment and training of our employees, and in the past couple of weeks we’ve had a couple of great sessions with the aim to do both of those things. COLONIAL TOWN HALL: A Place for Discussion This past week, Colonial Parking® hosted our third Town Hall meeting […]
Well Deserved: January 2017
Congratulations! Dickson Gateri is Colonial’s Newest Project Manager Dickson joined the Colonial Parking® team as an Assistant Project Manager at Children’s National in February of 2016 having previously worked at the Four Seasons in a supervisory role. He moved from Children’s National to Holy Cross Hospital, maintaining his role as Assistant Project Manager and has now become […]
Change Management: A Good Team Makes the Difference
Acquiring or changing parking providers may seem like a daunting task, an abundance of paperwork and meetings and maybe even confused or disgruntled tenants. Colonial Parking® ensures that with us, that is not the case. With over 60 years of experience and 240 plus locations in the DC Metro area, we know how to make […]
New Location: Sibley Memorial Hospital
We recently began managing parking for the Sibley Memorial Hospital. We’re excited to add another hospital to the Colonial Parking® portfolio and our valet attendants are ready to assist our newest customers. […]
Well Deserved: December 2016
Congratulations! Beniam Hussien is Colonial’s Newest Assistant Project Manager! Beniam Hussien started with Colonial® in June of 2016, having six years of experience working for a private parking company. He began as a part time employee at Lot 868, 3001 Washington Blvd, and only a few weeks later was also assigned to cover the […]
Turning Experience, Instinct and Data into Dollars
How Yield Management is Informing and Transforming the Parking Industry Experience Pricing in the parking industry has historically been an art not a science. The combination of nearby rates, experience based predictions and gut instinct came together to set pricing. Put simply, a seasoned facility manager looks at neighbors’ rates and makes an assessment […]
Executive Perspective: Building Relationships in Customer Care
Colonial Parking’s Vice President of Customer Care, Lori V. Gagnon, was recently interviewed for the National Parking Association’s international publication, Parking Magazine. Read the article on how relationship building is key in the parking industry below. “Customers Are Priorities in Top Operations.” Parking Magazine Oct. 2016: 52. Print. About Colonial Parking®: Colonial Parking manages […]