When Parking Turns Into an Art: What To Do When You Run Out of Space?

  Full garages are both a blessing and a curse. On the one hand, lots of people are parking in a given facility, while on the other, this means potentially turning away customers and having to carefully balance your transient and monthly customers to ensure you maintain your commitments to service. So how do you […]

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Is your parking benefits card about to expire?

  Get the Most Out of Your Parking Benefits   Colonial Parking can help. As the year ends, many DC workers are faced with losing a remaining balance on their prepaid parking benefits cards. However, with Colonial Parking’s help, monthly parkers can save those precious dollars. To do so, simply login to our Online Customer […]

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Tour De Garage: Connecting Office to Field

  Colonial Parking believes that having a strong, more robust knowledge of our locations helps to better serve our customers, so we conceptualized a plan to provide interactive training to our office staff, while also being efficient in use of our time and resources. Our Customer Care and Remote Management Center Managers organized a plan […]

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Well Deserved: January 2017

Congratulations!   Dickson Gateri is Colonial’s Newest Project Manager Dickson joined the Colonial Parking® team as an Assistant Project Manager at Children’s National in February of 2016 having previously worked at the Four Seasons in a supervisory role. He moved from Children’s National to Holy Cross Hospital, maintaining his role as Assistant Project Manager and has now become […]

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Executive Perspective: Building Relationships in Customer Care

Colonial Parking’s Vice President of Customer Care, Lori V. Gagnon, was recently interviewed for the National Parking Association’s international publication, Parking Magazine. Read the article on how relationship building is key in the parking industry below. “Customers Are Priorities in Top Operations.” Parking Magazine Oct. 2016: 52. Print.   About Colonial Parking®: Colonial Parking manages […]

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